General Information

Minimum Order Quantities For 2017

Process

Minimum Order

Single colour or Etch printing
500 pieces
2-5 colour printing
1200 pieces
Base printing
1200 pieces
Bespoke nucleation
600 pieces
Full wrap designs – (only available on certain glass shapes)
1200 pieces

Lead times

In general we can get a single colour order out within 3 weeks. Multicolour prints take a little longer due to the complicity of the design, and the schedule of our machine. The lead time for multi-colour is generally 4-6 weeks but this will increase during the summer months, and is dependent on the schedule. Rush orders may be available if you speak to Kelsey in sales.

It is important to acknowledge that lead times will vary throughout our busiest periods (e.g. summer) and you also need to account for delivery, as pallet ways can take 3 working days to get your shipment to you.

Production time

So as to confront any confusion, production time begins AFTER you have been sent a PDF mock-up and you have responded with your approval, not from the moment you send an order in. It is important to make sure you allow time for us to get the proof to you for your approval, and also allow time for shipping.

Late orders

If you need to make an order that is really pushing the deadline, please skip sending in a question form asking if we can have it done in time. Our usual response to this is for you to send your order and the artwork over ASAP so we can schedule it. We cannot schedule an order until you actually send it. If the order is less than 10 business day’s production time, we have the right to decline the order or add additional charges.

Therefore, if you need the order quickly, skip the enquiry and just fill out the order form or call us right away.

Even later orders

On very certain items, we may be able to do a 2 or 3 day rush job. Extra charges will apply and this is not available on every order. Please call us right away if you need glasses ASAP and we will see what we can do.